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AskUsers

KI-gestützte Kundenerweiterung für SaaS-Teams

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Änderungsprotokoll

Bleiben Sie über die neuesten Änderungen in unserem Produkt informiert

Cold Email Enhanced Import

v3.2.0

Import rich prospect data from any source with smart field mapping and AI-powered personalization

2026/01/29

Cold Email Enhanced Import

Import prospect lists with rich metadata from any source - TrustMRR, ProductHunt, LinkedIn Sales Navigator, or custom scrapers. AI uses this data for hyper-personalized outreach.

Smart Field Mapping

  • Auto-Detection: Automatically recognizes common column names across different formats
  • Flexible Mapping: Supports multiple naming conventions (e.g., revenue, mrr, monthly_revenue)
  • JSON Array Parsing: Handles complex fields like multiple emails and tags

Rich Metadata Support

Store any enrichment data with your contacts:

FieldDescription
Product NameCompany/product being contacted
DescriptionBusiness description for context
RevenueMonthly revenue for prioritization
Growth RateRevenue growth percentage
Tags/IndustryCategorization for filtering
Source URLOriginal listing for reference

Intelligent Email Selection

  • Email Scoring: Prioritizes business emails over generic ones
  • Service Filtering: Automatically removes monitoring emails (Sentry, Slack webhooks, etc.)
  • Deduplication: Remove duplicates by email or product name

AI-Powered Personalization

When metadata is available, AI leverages it for better emails:

  • References specific revenue milestones in congratulations
  • Uses product descriptions to identify fit
  • Skips web research when rich data already exists (faster analysis)
  • Selects appropriate "ask" based on prospect characteristics

Import Preview

  • Field Detection: See which enrichment fields were found
  • Stats Preview: Original rows, valid contacts, duplicates filtered
  • Import Options: Configure deduplication and filtering before import

UI Improvements

  • Select All: Quickly select all filtered contacts in the list
  • Cursor Stability: Fixed cursor jumping when editing email drafts
  • Virtual Scroll: Optimized performance for large contact lists

Credit System & Real-time Updates

v2.5.0

Introducing credit-based pricing and automatic UI updates for email tracking

2026/01/04

Credit System Launch

This release introduces a robust credit system for customer analysis, ensuring fair usage and transparent pricing.

Credits & Pricing

  • Pay-Per-Analysis: 1 credit = 1 customer analysis (AI persona + personalized email)
  • Pre-Check Validation: Credit balance verified before AI analysis to prevent failed operations
  • Atomic Transactions: Database-level safety with row locking prevents race conditions
  • Batch Analysis Support: Upfront credit check for bulk operations with clear messaging

Real-time UI Updates

  • Auto-Refresh Email Stats: Email delivery status updates automatically every 15 seconds
  • Live Dashboard Metrics: Dashboard stats refresh every 30 seconds without manual reload
  • Instant Credit Balance: Credit consumption reflects immediately in the UI
  • Customer Status Sync: Customer list updates in real-time as emails are delivered/opened

Multi-Language Support

  • 7 Languages Supported: English, Chinese, Spanish, Portuguese, Japanese, German, French
  • Complete Translations: All new features fully translated across all supported languages
  • Consistent Terminology: Unified naming conventions throughout the application

Technical Improvements

  • FIFO Credit Consumption: Oldest credits used first with proper expiration handling
  • Query Invalidation: Smart cache invalidation ensures fresh data after operations
  • Rate Limiting: Protected AI endpoints with per-user rate limits
  • Concurrent Safety: All credit operations use atomic database transactions

Team Collaboration & Enterprise Plan

v3.0.0

Introducing team features for collaborative customer expansion with shared credits and cross-product awareness

2026/01/04

Enterprise Plan Launch

This major release introduces team collaboration features, enabling multiple users to work together on customer expansion with shared resources and unified visibility.

Team Collaboration

  • Multi-User Teams: Invite team members with role-based access (Owner, Admin, Member, Viewer)
  • Shared Credit Pool: Team credits are pooled and shared among all members with per-member consumption tracking
  • Cross-Product Awareness: See when customers exist across multiple products and get warnings before contacting recently-reached customers
  • Team Admin Dashboard: View team-wide analytics, per-member activity breakdown, and cross-product customer history

Enterprise Pricing

  • Enterprise Plan: $99/month for teams with 2,000 credits/month
  • Included: Up to 5 team members and 5 products
  • Add-on Seats: Extra member seats at $19/month each
  • Add-on Slots: Extra business slots at $29/month each
  • Team Credits: Purchase additional team credits (1,000 for $49.90)

Team Management

  • Member Invitations: Invite team members via email with role selection
  • Role Permissions: Granular permissions for viewing, editing, importing, and sending
  • Activity Tracking: Complete audit log of team member actions
  • Ownership Transfer: Transfer team ownership between members

Cross-Product Features

  • "Also in X products" Badge: Visual indicator when a customer exists in multiple team products
  • Contact Warnings: Alerts before emailing customers recently contacted about other products
  • Unified Timeline: Admins can view customer interactions across all products
  • Cross-Sell Insights: Identify expansion opportunities across product lines

Email Notifications

  • Team Invitations: Invitation emails with one-click join links
  • Member Joined: Notifications when new members accept invitations
  • Low Credit Warnings: Alerts when team credit balance is running low
  • Purchase Confirmations: Receipts for credit purchases

Pricing Page Redesign

  • Category Toggle: Switch between Individual and Team plans on the pricing page
  • Smart Button Labels: Shows "Upgrade", "Downgrade", or "Manage Subscription" based on current plan
  • Tier Comparison: Visual comparison of plan features and limits
  • Enterprise Card: Dedicated card for team plan with feature highlights

Technical Improvements

  • Team Database Schema: New tables for teams, members, invitations, and team credits
  • RBAC Implementation: Role-based access control throughout the application
  • Credit Isolation: Separate individual and team credit pools with proper accounting
  • Concurrent Safety: Atomic operations for team credit consumption

Self-Service Team Add-ons

v3.1.0

Team owners and admins can now purchase additional member seats and business slots directly from the Team Settings page

2026/01/04

Self-Service Add-on Subscriptions

Team owners and admins can now purchase additional capacity directly from the Team Settings page without contacting support.

Add-on Purchase Flow

  • Direct Checkout: Click "Add Member Seat" or "Add Business Slot" buttons in Team Settings
  • Stripe Integration: Complete payment via secure Stripe Checkout
  • Instant Activation: Limits are increased immediately upon successful payment
  • Subscription Billing: Add-ons are billed monthly and tied to your team's primary subscription

Available Add-ons

Add-onPriceDescription
Extra Member Seat$19/monthAdds one team member slot
Extra Business Slot$29/monthAdds one business/product slot
Team Credits Pack$49.90Adds 1,000 credits to team pool

UI Improvements

  • Always-Visible Buttons: Add-on purchase buttons are now always visible in the Team Settings card for owners and admins
  • Clear Pricing Display: Each button shows the add-on type and price
  • Loading States: Visual feedback during checkout session creation

Technical Details

  • New Stripe Checkout session creation for subscription add-ons
  • Webhook handler for team_addon_purchase metadata type
  • Atomic database updates for team limits
  • Billing interval matching (monthly/yearly) with team subscription

Enhanced User Experience

v2.4.0

Polished interface with improved navigation and upgrade prompts

2026/01/02

User Experience Improvements

This release focuses on making AskUsers easier and more delightful to use.

Navigation & Interface

  • Streamlined Navigation: Improved menu structure for faster access to key features
  • Consistent Terminology: Clearer, more consistent naming throughout the app
  • Better Scroll Behavior: Fixed scrolling issues for smoother navigation
  • URL Persistence: Your place in the app is now remembered when you refresh

Upgrade Experience

  • Smart Upgrade Prompts: Contextual prompts that appear when you'd benefit from more features
  • Clear Plan Comparison: Easily see what each plan offers before upgrading
  • Seamless Upgrade Flow: One-click upgrade process with no interruptions

Localization

  • Improved Translations: Better Chinese translations throughout the interface
  • Consistent Pricing Display: Prices displayed correctly in all regions

Bug Fixes

  • Fixed scroll position issues in customer lists
  • Resolved URL not updating when navigating between customers
  • Improved accessibility across all interface elements

Stripe Import & Data Export

v2.3.0

Direct Stripe customer import and comprehensive export options

2026/01/01

Stripe Customer Import

Import your customers directly from Stripe with one click.

Import Features

  • One-Click Import: Import all your Stripe customers instantly
  • Smart Filtering: Automatically filter out low-value test transactions
  • Customer Enrichment: AI automatically researches and enriches imported customer data
  • Duplicate Detection: Smart detection to avoid importing the same customer twice

Data Export

Get your data out in the format you need.

  • CSV Export: Export your customer list and analytics data to CSV
  • PDF Reports: Generate professional PDF reports of customer insights
  • Flexible Filtering: Export all data or just specific segments

Customer Personas

Enhanced AI-powered customer understanding.

  • Persona Editing: Fine-tune AI-generated personas with your own insights
  • Custom Fields: Add custom information fields to customer profiles
  • Persona Templates: Apply proven persona templates to new customers

Dashboard Improvements

  • Metrics Overview: New consolidated header showing key metrics
  • Better Navigation: Improved navigation between dashboard sections
  • Performance: Faster loading and smoother scrolling throughout the app

Insights Dashboard & Batch Sending

v2.2.0

Powerful analytics dashboard and batch email capabilities

2025/12/31

Insights Dashboard

Get a complete view of your outreach performance with our new analytics dashboard.

Analytics & Reporting

  • Performance Stats: See key metrics like delivery rates, open rates, and reply rates at a glance
  • Visual Charts: Beautiful charts showing trends over time
  • Delivery Tracking: Real-time email delivery status for every message sent
  • Opportunity Identification: AI-powered suggestions for your best expansion opportunities

Batch Email Sending

Scale your outreach with powerful batch capabilities.

  • Batch Send: Send personalized emails to multiple customers at once
  • CSV Field Mapping: Smart mapping interface to match your CSV columns to customer fields
  • Delivery Status: Track the status of each email in your batch
  • Send Progress: Visual progress indicator for batch operations

Email Improvements

  • Incentive Settings: Configure special offers or incentives to include in outreach emails
  • Email Templates: Save and reuse your best-performing email templates
  • Scheduling: Schedule emails to send at optimal times

Email Reply Tracking

v2.1.0

Track and analyze customer email replies with AI-powered insights

2025/12/30

Email Reply Tracking

We've added comprehensive email reply tracking to help you stay on top of customer communications.

New Features

  • Reply Detection: Automatically detect when customers reply to your outreach emails
  • AI Reply Analysis: Get instant AI-powered analysis of customer sentiment and intent
  • Language Support: Reply analysis works in multiple languages for international customers
  • Reply History: View the complete conversation thread with each customer

Customer Communication

  • Contact Preferences: Record and respect customer contact preferences
  • Internal Notes: Add private notes that only your team can see
  • Reply Status: Track which customers have replied and need follow-up
  • Test Emails: Send test emails to verify your messages before sending to customers

Quality of Life

  • Improved Loading States: Better visual feedback when content is loading
  • Empty State Guidance: Helpful prompts when you're getting started
  • Progress Indicators: See import progress when adding customers

Product Launch

v2.0.0

Introducing AskUsers - AI-powered customer intelligence for SaaS

2025/12/28

Welcome to AskUsers

We're excited to launch AskUsers, your AI-powered customer intelligence platform. This initial release brings powerful features to help you understand your customers and grow your revenue.

Customer Management

  • Customer Dashboard: A clean, intuitive dashboard to view and manage all your customers in one place
  • CSV Import: Easily import your customer list from a CSV file with smart field mapping
  • Business Profiles: Create and organize customer information with comprehensive business profiles
  • Search & Filter: Quickly find customers with powerful search and filtering options

Stripe Integration

  • One-Click Connect: Connect your Stripe account securely with OAuth authentication
  • Automatic Sync: Customer data syncs automatically from your Stripe account
  • Payment History: View transaction history and spending patterns for each customer

Getting Started

  • Free Credits: Every new account receives 50 free credits to explore the platform
  • Quick Onboarding: Simple setup process to get you started in minutes
  • Secure & Private: Enterprise-grade security with full data encryption