Unique Feature
Never Miss a Customer Response
Automatically capture customer replies, analyze their content with AI, and get suggested follow-up actions.
Reply Tracking Features
Automatic Capture
Replies are automatically captured via SendGrid inbound parse. No manual copy-paste needed.
AI Sentiment Analysis
Understand customer sentiment and interest level from their replies with AI-powered analysis.
Opportunity Detection
AI identifies upsell opportunities, feature interests, and pain points mentioned in replies.
Action Items
Get suggested follow-up actions based on reply content to keep conversations moving forward.
AI Reply Analysis Example
How Reply Tracking Works
1
Send Email
Emails include a unique reply address for tracking
2
Customer Replies
Reply is automatically captured and linked to customer
3
AI Analysis
Get sentiment, interests, and suggested follow-ups
Never Miss a Customer Reply
Capture and analyze every customer response with AI-powered insights.